Who We Are
Five Crown Supply Co. LLC ("Five Crown," "we," "us," or "our") is a multi-channel resale business registered in Texas and based in El Paso, TX. We sell used and refurbished goods across platforms including eBay, Etsy, Poshmark, Depop, Mercari, and Whatnot, and operate a website at fivecrownsupply.com.
Information We Collect
We collect limited information through this website and through our sales activity on third-party platforms. This may include:
- Contact information you provide directly (such as name or email address when reaching out to us)
- Order-related information provided through marketplace platforms (such as shipping address or transaction details)
- Basic usage data collected automatically by our web server, such as IP addresses, browser type, and pages visited
We do not operate forms that collect personal data on this website beyond direct email contact.
How We Use It
Any information we collect is used solely to operate and improve our business. Specifically, we may use it to:
- Fulfill orders and communicate with buyers about purchases
- Respond to inquiries sent directly to us by email
- Understand general traffic patterns on this website
- Comply with applicable legal or tax obligations
We do not use personal information for advertising, profiling, or any purpose unrelated to our resale operations.
Third-Party Platforms
The majority of our sales activity takes place on third-party marketplaces. When you purchase from us on eBay, Etsy, Poshmark, Depop, Mercari, or Whatnot, your personal information is handled according to those platforms' own privacy policies — not this one.
We encourage you to review the privacy policy of whichever platform you use to transact with us. We receive only the information those platforms share with sellers as part of normal order fulfillment (such as a shipping address), and we handle it accordingly.
Five Crown Supply Co. does not store payment information. All payment processing is handled entirely by the respective marketplace platform.
Data Sharing
We do not sell, rent, or trade personal information to any third party. We do not share personal information with advertisers or data brokers.
We may disclose information only in the following limited circumstances:
- To shipping carriers (such as USPS, UPS, or FedEx) as necessary to fulfill an order
- To comply with a legal obligation, court order, or government request
- To protect the rights, property, or safety of Five Crown Supply Co. or others
Data Retention
We retain order-related information only as long as necessary to fulfill the transaction and meet applicable legal or tax recordkeeping requirements. Direct email correspondence is retained at our discretion and deleted when no longer needed.
Web server logs are retained for a limited period for security and diagnostic purposes and are not used for tracking individuals.
Your Rights
Depending on where you are located, you may have rights regarding your personal data, including the right to access, correct, or request deletion of information we hold about you.
To exercise any such rights, please contact us directly at [email protected]. We will respond to reasonable requests in a timely manner. Note that for data held by third-party platforms, requests should be directed to those platforms.
Security
We take reasonable precautions to protect any information in our possession. Our website is served over HTTPS. We do not store sensitive personal or financial data on our own systems.
No method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
Children's Privacy
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of this website or our services after any changes constitutes your acceptance of the updated policy.
We encourage you to review this page periodically to stay informed about how we handle information.
Contact Us
If you have questions or concerns about this privacy policy or how we handle your information, please reach out:
- Email: [email protected]
- Business: Five Crown Supply Co. LLC, El Paso, TX